DIAL Great Yarmouth's Monthly Newsletter

Special Points of Interest

Craft Club
Volunteering opportunities
Credit Union
ESOL Classes
English Classes
Living Well Connectors
Get Set DIAL
Norfolk Family Mediation
Social Blooms 2
Shaw Trust
Voluntary Norfolk
The Village Orchard East CIC

Issue 12

Dec 2020

Welcome to our December edition. What a year we’ve had and with Christmas is fast approaching and we hope everyone has remained safe and well and looking forward, as best they can, to the festive season.

We have lots of new members of staff that have joined us in last few months with the ever growing need for support in many areas. To name a few we have a Digital Inclusion Adviser, Carole, who helps with anything online from shopping to learning how to send an email, and much more. Anji, is our Energy Advocacy Adviser who helps with price comparison sites, money saving tips, etc. We have Maria who assists women from the age of 16 confidentially with accessing anything medical ranging from GP appointments, free sanitary items and help with building confidence and boosting low self esteem. Ian and Lisa are our new Employment Advisers, Lisa helps young people between the age of 16 and 24, whist Ian helps with 24 and above. They can assist in CV writing, covering letters, seek out any training opportunities and much more.

Whilst we are slowly getting back to some normality and getting used to a new way of living and working. Our office is open Monday to Saturday 9.30am until 4pm. Please be aware of the following Covid-19 measures that are in place:-

Arrive alone

Be symptom free

Wear a mask or face covering, unless exempt

Arrive as near to appointment as possible as no waiting in reception

There are no toilet facilities

Hand sanitiser available on arrival

We still have services that work out of the DIAL office some of which are still temporarily suspended until further notice but our charity shop and office is now open with strict measures in place to keep our clients/customers/volunteers and staff as safe as possible.

Temporarily suspended until further notice but can still be reached on their main line number 0300 303 3111. Shaw Trust are normally here Monday to Friday between 9am and 4.30pm. Their specialist services help people gain an education, enter work, develop their career, improve their wellbeing or rebuild their lives. As a charity they add value to every service they deliver by investing back into the people and communities they support.

Voluntary Norfolk Better Together are returning to the DIAL office Mon-Fri 9am-4.30pm from the 1st September. They are working in partnership on a new project in Norwich, Great Yarmouth, South Norfolk and parts of Breckland to tackle the physical and mental health impacts of loneliness and isolation. Tel: 01603 614474

The Village Orchard East CIC will now be working out of the DIAL office on a Thursday morning 9am until 1pm as from the 10th September. This is a counselling service for children, young people and families.

Temporarily suspended until further notice The East Coast College who provide the ESOL classes will hopefully return Tuesdays and Thursday in the near future so watch out for further news.

VOLUNTEER OPPORTUNITIES

Volunteering Opportunities are always available here at DIAL, so if you have any free time and would like to help in our Charity Shop, please contact the office on 01493 856900 or pop along to the office to collect an application pack. Unfortunately, at the moment, we are not recruiting Office Volunteers due to the social distancing in the office.

If you wish to be part of our friendly volunteering team please call Jenny for more information on 01493 856900.

Also due to the Coronavirus crisis the usual organisations that use the building are temporarily suspended but you can get them on their usual telephone numbers, hopefully when things are back up and running the details below will apply.

Just a few reminders of their details:-

1. ( Temp suspended ) Norwich Credit Union are normally here Mondays 1-4pm and extra hour has been added due to demand, and Fridays 10-12.30pm providing advice to anyone having trouble with opening a Bank account or just wanting to save for a rainy day or to simply pay the bills. They are also offering Child Benefit Loans and will be taking appointment bookings on 01603 764904 or 07504 433758

2. ( Temp suspended ) Norfolk Family Mediation are hoping to still be in the DIAL office occasionally on a Saturday, as required. Please call them for an appointment on 01603 620588 if you have a relationship breakdown and need help with making child arrangements or dividing assets.

4. ( Temp suspended ) DIAL’s money and debt advice service in Belton at The John Green Institute will hopefully resume soon every second Wednesday of the month with Stephen 10.30am - 12.30pm.

Also our Craft Club is temporarily on hold also but is usually held on a Monday and Thursday 10-3.30pm for those of you who enjoy crafts and being creative. Just come along to see what its all about and maybe join in and meet new people. Below is just some of the things that have been created within the Craft Club.